Research & Campaigns

Citizens Advice is not just an advice agency. We collect evidence from our clients to highlight recurring problems and campaign for change.

The experience of Citizens Advice gives a unique, fresh insight into the problems facing UK citizens. Citizens Advice Tameside collects evidence of clients’ problems and uses this to campaign for changes in policies and services. We have a key role in speaking up for clients, raising issues brought into us, contributing to public debate and informing legislation.

National Campaigns

Each local Citizens Advice office sends information about the problems brought to them (but not about their clients) to National Citizens Advice. Evidence is collated to help campaign officers identify national trends. Citizens Advice can then present evidence to policy makers by writing reports and submissions and participating in consultations to improve policies.

Find out more information on our national campaigning below.